Privacy policy and cookies


Privacy

D Matthews (Accounting) Limited gather and process your personal information in accordance with this privacy notice and in compliance with the relevant data protection regulations and law. This notice provides you with the necessary information regarding your rights and obligations, and explains how, why and when I collect and process your personal data.

The registered office is at Linwood St Peters Road Arnesby Leicester LE8 5WJ and the company is registered in England and Wales under company number 04556631. I am registered on the Information Commissioner’s Office Register of Data Controllers under registration number ZA389940, and act as the data controller. The Compliance Officer is David Matthews and can be contacted at the registered office address or by telephone on 07973 217296.

Information that is collected

Your personal information is processed to meet my legal, statutory and contractual obligations and to provide you with my products and services. I will never collect any unnecessary personal data from you and do not process your information in any way other than as specified in this notice.

The personal data that I may collect from you is:

  • Name
  • Date of Birth
  • Home address
  • Personal email
  • Business email
  • Home telephone number
  • Work telephone number
  • Mobile telephone number
  • National Insurance number
  • Unique Tax Reference (UTR)
  • Passport number
  • Driving License number

I collect information in the following ways:

  • Face to face
  • Letter
  • Email
  • Text

D Matthews (Accounting) Limited processes your personal information lawfully, fairly and in a transparent manner. The purposes and reasons for processing your personal data are:

  • I process personal data necessarily in the performance of providing a range of professional services.
  • With consent, I use personal data to provide information that I consider will be of interest to my clients or about the services that I provide.
  • I am subject to a range of legal, regulatory and professional obligations. I need to maintain certain records to demonstrate compliance with my legal obligations.
Your rights

You have the right to access any personal information that D Matthews (Accounting) Limited retains about you and to request information about:

  • What personal data I hold about you
  • The purposes for which the data is held
  • The categories of personal data concerned
  • The recipients to whom the personal data has/will be disclosed
  • How long I intend to store your personal data
  • If I did not collect the data directly from you, information about the source

If you believe that I hold any incomplete or inaccurate data about you, you have the right to ask me to correct and/or complete the information. I will strive to update/correct the information as quickly as possible unless there is a valid reason for not doing so, in which case you will be notified appropriately.

You also have the right to request erasure of your personal data or to restrict processing in accordance with data protection laws, as well as to object to any direct marketing from me and to be informed about any automated decision making that I use.

If receive a request from you to exercise any of the above rights, I may ask you to verify your identity before acting on the relevant request; this is to ensure that your data is protected and kept secure.

Sharing and disclosing your personal information

I do not share or disclose any of your personal information without your consent, other than for the purposes specified in this notice where there is a legal requirement. D Matthews (Accounting) Limited use third parties to provide the services and business functions described below. All processors acting on my behalf only process your data in accordance with instructions from me and comply fully with this privacy notice, the data protection laws and any other appropriate confidentiality and security measures:

  • I use Bradshaws of Leicester to assist with the secure destruction of confidential waste.
Safeguarding measures

D Matthews (Accounting) Limited take your privacy seriously and I take every reasonable measure and precaution to protect and secure your personal data. I work hard to protect you and your information from unauthorised access, alteration, disclosure or destruction and have several layers of security measures in place, including:

  • Password protected IT systems
  • Restricted and controlled access to the premises
Consequences of not providing your data

You are not obliged to provide your personal information, however, as this information may be required for me to provide you with services, I may not be able to offer some or all of my services without it.

How long will I keep your information

I only retain personal information for as long as is necessary and I have strict review and retention policies in place to meet these obligations.

Where you have consented to me using your details to contact you with details of my services and other relevant matters, I will keep such data until you notify me otherwise and/or withdraw your consent.

Lodging a complaint

D Matthews (Accounting) Limited only processes your personal information in compliance with this privacy notice and in accordance with the relevant data protection laws. If however you wish to raise a complaint regarding the processing of your personal data, or are unsatisfied with how I have handled your information, you have the right to lodge a complaint with the supervisory body below.

Information Commissioners Office

Wycliffe House, Water Lane
Wilmslow
SK9 5AF
0303 123 1113

Cookies

Google Services: Including Google Analytics, Google Tag Manager, Google AdWords. These tools may be used to track information about your behaviour on our website, including; page views (URLs), clicks, mouse movements/hovers, scrolling, browser, device, operating system, screen resolution, duration, time on the website, referring url, ISP and approximate ISP location, custom tags or variables. No personally identifiable information (PII) is stored in Google Analytics; we do not collect your IP address, we do not use PII in code which could be stored i.e. "email=user@domain.co.uk". This data is stored continuously until such time that we deactivate our account(s) with Google.

To opt out of Google Analytics cookies by going here.